A separating family attends a Mediation Information Assessment Meeting (MIAM) for a mediator to assess the issues which need to be resolved

They will check if you are eligible for a voucher: if the dispute or application is regarding a child, or for financial matters where you are also involved in a dispute/application relating to a child

Your mediator will apply for the voucher funding and it will be paid directly to them once all mediation sessions are concluded

Mediation sessions start with each individual from the separating couple speaking privately to the mediator, followed by a meeting with both parties and the mediator.

If child-inclusive mediation is used, this will follow, and then feedback provided to the parents.

Families can continue with more meditation sessions and also retain the right to still go to court if necessary, or apply to the court for an order to make their mediation agreement enforceable.